Help residents find information, prepare for appointments, and reach the right department. Connect services and locations while keeping public decisions with authorized staff.
Illustrative industry experience. Connections and actions are scoped during discovery.
YOUR CONNECTED SERVICES
From finding a service. To knowing the next step.
A website people can find. An agent that helps them move forward. Marketing that keeps your organization in mind. Built around the journey your industry needs.
DISCOVER. UNDERSTAND. ACT.
Department contacts, public forms, and service appointment instructions
SAMPLE SEO RESULTgovernment-services.exampleThe right service. A clearer starting point.
Find departments, office information, forms, and appointment steps.
ServicesLocationsUseful answers
A clearer path from search to service.
Connect useful service content, location information, technical SEO, and AI search foundations. Help people understand what you offer and find the right next step.
CIVIC SERVICE NETWORKThe right service. A clearer starting point.
Find a public service
1Choose a service
2Review official instructions
3Reach the right department
Illustrative journey. Step 1 of 3.
Complex services. Clearer journeys.
Create department, service, form, and office pages with readable language and accessible navigation. Search and AI discovery foundations connect official answers with the right source and next step. Residents spend less effort finding where to start.
I can help identify the responsible department and share its approved office and appointment instructions.
Official service path identified.
Consistent information across channels.
Configure calls, SMS, email, and chat around approved public information, department routes, and tested language support. Case-specific and consequential decisions stay with authorized staff. People can get routine guidance without repeating the same request across offices.
CIVIC SERVICE NETWORKStart with the right information.
Share official instructions and service contact paths.
Your brand. A clear invitation.
Public information people can use.
Create reviewed service announcements, program newsletters, community graphics, and educational video concepts. Communications follow your agency’s review and official publishing standards. Make outreach easier to coordinate across departments.
Organize routine inquiries before they become another interruption. Keep the personal service, judgment, and exceptions with the people who know your organization.
YOUR PEOPLE + YOUR AI
Make staff easier to reach, with context.
Agents explain approved requirements and organize inquiries. Authorized staff retain eligibility, approvals, benefits, enforcement, and case-specific decisions.
A REQUEST WITH CONTEXTAsk staff to review an application-specific question.
InquiryContextActionTeam
INQUIRY
Identify the service and responsible office
Responsible teamDepartment service specialist
Step 1 of 4. Illustrative handoff.
The right request. The right people.
Carry permitted details into the handoff so your team can pick up the conversation with context. Escalate exceptions, judgment calls, and sensitive requests according to your handling standards.
YOU DEFINE WHO DOES WHATLess chasing. Clear ownership.
Service desk
General guidance and appointment assistance
Department specialists
Case review and consequential decisions
Communications team
Approve public announcements and resources
AI handles approved routine actions. Your team retains review and exceptions.
Your team sets the standard.
Define the knowledge, permissions, routing, and review steps before connection. A compatible dashboard can make requests, follow-ups, and responsible teams easier to see.
Approved organizational knowledge
Scoped system and dashboard connections
Testing, human handoffs, and refinement
LESS REPETITION. MORE CAPACITY.
Make routine work lighter. Make service feel easier.
Reduce manual coordination around the requests your teams handle repeatedly. Keep client effort, resolution quality, and staff workload visible as you refine the deployment.
A QUALITATIVE BEFORE + AFTERLess friction. A useful next step.
01Ask naturally
02Get approved help
03Keep context for the team
Conceptual flow. No measured wait-time claim.
Less queuing. Less repeating.
Give routine questions a direct route to approved answers and useful actions. Clear escalation helps clients reach a person when needed, with fewer requests to start again from the beginning.
What could your team do with that time?
Estimate routine handling time that could be redirected. Requests × staff minutes × (AI share ÷ 100) ÷ 60. Review effort, integration overhead, exceptions, and actual outcomes still need to be measured.
Department information answers
Appointment inquiry routing
Approved service update preparation
THE SAME KNOWLEDGE. A CLEARER EXPERIENCE.
CallsSMSEmailChat
KnowledgeApproved
LocationMatched
Human helpDefined
Less effort for them. More focus for you.
Use the right location information and approved knowledge across selected channels. Clients get clearer next steps, and your people spend less time correcting inconsistent answers or recovering missing details.
BETTER FOLLOW-UP. STRONGER RELATIONSHIPS.
Useful updates. Clearer public service.
Connect official information, department support, and reviewed public communication around the people your teams serve.
ILLUSTRATIVE EMAIL + CAMPAIGN CREATIVE
From your approved domainCIVIC SERVICE NETWORK
Start with the right information.
Share official instructions and service contact paths.
One clear next step
Public information people can use.
Reviewed service updates, program newsletters, and community graphics keep official next steps easier to understand.
Branded newsletters and approved follow-ups
Social graphics, carousels, and posting plans
Creator-style, animated, and brand-fit video concepts
Client feedbackA chance to listen. A reason to improve.
Follow up with purpose and care.
Share useful approved information and optional feedback paths. Communication preferences, privacy, audience eligibility, and your team’s review guide every follow-up.
MEASURE WHAT MATTERS TO YOUClearer access. More effective staff time.
Admin hours
Time spent repeating requirements and routing inquiries
Service access
Residents reaching official forms and responsible departments
Resident experience
Feedback, clear next steps, and fewer repeated explanations
Your baseline. Your goals. Actual results.
Connect the experience to the outcome.
A connected information journey can reduce repeat inquiries and help residents reach responsible staff with less repetition. Track access, completed administrative journeys, staff capacity, and service feedback against your own baseline.
BUILT FOR GOVERNMENT SERVICES
Better access. Clearer public service.
For larger teams and expanded scope. Three connected packages combining your website, customer agents, marketing, and ongoing refinement. These are separate from the small local business promotion.
ESSENTIALS
Public Access
One department improving public information and intake.
From$3,495/ month
$10,000 one-time implementation
Up to 1 department
Answer approved hours, document, fee, and service FAQs
Connect public forms, appointment requests, and service directories
Route inquiries to the responsible department
Website + discoveryUp to 10 core pages, editing dashboard, SEO, local and AI search foundations.
Customer agents + workflowsCalls, SMS, email, and site chat. Up to 4 approved workflows and 1 standard system connection.
Marketing + refinement1 email campaign, 4 social graphics per month. 2 hours of monthly refinements.
GROWTH
Department Connect
Departments coordinating public requests and follow-up.
From$6,995/ month
$20,000 one-time implementation
Up to 3 departments
Support permitted request-status checks and reminders
Coordinate missing-information prompts and staff handoffs
Prepare reviewed public-service updates for opt-in audiences
Website + discoveryUp to 20 core pages, editing dashboard, SEO, local and AI search foundations.
Customer agents + workflowsCalls, SMS, email, and site chat. Up to 8 approved workflows and 2 standard system connections.
Marketing + refinement2 email campaigns, 8 social graphics, 1 short video per month. 4 hours of monthly refinements.
CONNECTED OPERATIONS
Agency Network
An agency planning consistent service across departments.
From$13,995/ month
$40,000 one-time implementation
Up to 10 departments
Route requests across departments, offices, and service areas
Connect approved case-management workflows and reporting
Test accessibility, language coverage, permissions, and escalation
Website + discoveryUp to 40 core pages, editing dashboard, SEO, local and AI search foundations.
Customer agents + workflowsCalls, SMS, email, and site chat. Up to 16 approved workflows and 4 standard system connections.
Marketing + refinement4 email campaigns, 16 social graphics, 2 short videos per month. 8 hours of monthly refinements.
Explore the three packages
Compare included capacity and deliverables
Government services bundle specifications
Included scope
Public Access
Department Connect
Agency Network
Locations / teams
Up to 1 department
Up to 3 departments
Up to 10 departments
Core website pages
10
20
40
Approved workflows
4
8
16
Standard system connections
1
2
4
AI voice minutes / month
2,000
6,000
15,000
Digital conversation threads / month
1,000
3,000
8,000
Marketing email sends / month
2,500
10,000
25,000
Email campaigns / month
1
2
4
Social graphics / month
4
8
16
15–30 second videos / month
0
1
2
Refinement hours / month
2
4
8
Monthly usage and creative allowances are shared across the locations or teams in the bundle and reset monthly. Website pages, workflows, and connections describe the implementation scope, not new monthly deliverables. A digital thread is one client conversation on one channel within 24 hours; campaign email sends are counted separately. Each campaign includes one design and one audience send. Creative includes one revision round. Refinement hours cover approved content, routing, and workflow changes.
One implementation. Your team in the loop.
Higher tiers retain the core capabilities and expand the actions and capacity. Every bundle includes discovery, configuration, a website with an editing dashboard, search foundations, approved knowledge, staff handoff rules, deployment testing, team onboarding, and a monthly results review. Connections, language coverage, concurrency, and permitted actions are confirmed with your systems.
Starting prices in USD for the stated scope. Implementation is a one-time fee; ongoing management is monthly. Paid media, payment processing, external software subscriptions, and bespoke integrations are additional. Usage above the included allowance and extra locations require an agreed scope and price before activation. Final pricing, security and privacy requirements, and launch timing are confirmed in your proposal. No payment is collected here.
INCLUDED LAUNCH CAMPAIGN
Make the next step easier to understand.
Launch a public-service guidance page, one opt-in update, and two information graphics. Procurement, accessibility acceptance, security requirements, and permitted data are agreed before implementation.
Included with every bundle: one campaign landing page beyond the core page allowance, one email, and two graphics. The email and graphics count toward the first month’s content allowance. Offer value, ad spend, audience permissions, and fulfillment are set by your organization.
THE OPPORTUNITY, MADE CONCRETE
What could better follow-through change?
Worked examples to make the opportunity easier to see. These are sample assumptions, not client results or forecasts.
ILLUSTRATIVE EXAMPLE
30%
fewer incomplete applications
Before · 200
Example after · 140
Incomplete applications per month. Sixty fewer incomplete applications could mean 60 fewer requests for missing information. This example does not predict eligibility decisions or approval rates.
ILLUSTRATIVE EXAMPLE
40
staff hours redirected per month
AIYour team
1200 routine requests × 5 staff minutes × 40% handled by AI ÷ 60 = 40 hours. Review, exceptions, and setup time are not included.
DESIGNED AROUND YOUR EXPERIENCE
Less friction.
More room for relationships.
Clear document guidance and appropriate updates, with eligibility and public decisions retained by authorized staff.
Measure it with your team. Application completeness, repeat contacts, administrative handling time, and resident feedback.
Examples are independent of package allowances and do not predict return on investment. Actual volume, conversion, satisfaction, revenue, and time savings depend on adoption, demand, systems, and staff review. Establish a baseline before rollout.
TAILORED. TESTED. REFINED.
Your operations. Your handling standards.
We start with your goals, then agree on the knowledge, connections, actions, and handoffs that fit your organization.
Discover
Map your client journeys, locations, team responsibilities, and existing systems.
Configure and connect
Build the content, creative, and approved workflows. Scope integrations, privacy, access, and communications permissions before connecting systems.
Test and refine
Review scenarios with your people, verify handoffs, and refine the experience before rollout. Track outcomes against your own baseline.
GOVERNMENT SERVICES QUESTIONS
Good questions. Clear answers.
Can AI decide eligibility or approve applications?
This proposed deployment explains approved requirements and organizes inquiries. Eligibility, benefits, enforcement, approvals, and other consequential public decisions remain with authorized staff.
How do you approach accessibility and language access?
We plan readable content, keyboard access, tested language scope, and human alternatives around the agency’s requirements. Formal conformance requirements and validation are agreed during discovery, not claimed by this example page.
Can services vary by office or department?
Yes. We plan separate approved sources, office information, handling rules, and handoff routes so residents reach the correct team.
Do you already hold government certifications or contracts?
This page describes proposed capabilities and illustrative workflows. It does not claim government contracts, certifications, or completed agency integrations. Procurement, security, privacy, retention, and system requirements are assessed before deployment.
What do your industry packages include?
Our three bundles combine a website and editing dashboard, SEO and AI search foundations, customer agents, marketing creative, deployment testing, team onboarding, and monthly refinement. Starting prices range from $3,495 to $13,995 per month, plus one-time implementation fees. Each tier has stated location, workflow, usage, and content allowances; final scope is confirmed in a proposal.
Are the growth and time-saving examples actual client results?
No. The examples use stated assumptions to show how a change in bookings, inquiries, administrative handling, or follow-through could affect an organization. They are not measured results, forecasts, or guaranteed outcomes. We establish your own baseline and review actual outcomes with your team.
PLAN YOUR NEXT MOVE
Make public service easier to access.
Tell us about your locations, teams, and priorities. We’ll plan the right connections together.
Automate Planet designs government-service websites, AI public-information agents, approved communications, and administrative workflows. Support focuses on access to official information, service navigation, appointment inquiries, and staff routing across departments and locations.
