01 / FIND & REQUEST
Be the service they can reach.
Location and service pages explain where you operate. A mobile request asks for the vehicle, pickup location, and type of help.
BUILT FOR TOWING OWNERS
Every request
has a next step.
Bring your website, AI dispatcher, customer updates, and crew workflow together. See what happens from “I need a tow” to a completed job.
Your brand. Your service area. Your dispatch rules.
ONE CONNECTED SERVICE JOURNEY
From being found to getting there.
Give drivers a clear path to help, while your team sees the right details at the right time.
02 / SCREEN & DISPATCH
Give dispatch a head start.
Drew could answer, text, or chat using approved information. Your dispatcher reviews availability, price, and ETA before assigning a truck.
03 / UPDATE & FOLLOW THROUGH
Keep the customer and your team on the same page.
Confirmed jobs can trigger requested status updates, capture service notes, and keep a searchable history for future calls.
TRY THE CUSTOMER-TO-DISPATCH FLOW
See a request become a job.
Start with a driver’s request. Then move to the owner dashboard to review and assign it.
Northline TowingRoadside help
Need a tow? Start here.WHAT THE DRIVER SEES
A clear next step.
Northline● ● ●
No made-up arrival time. A person confirms the truck and quote.
TRY YOUR INDUSTRY’S AI RECEPTIONIST
Hear Drew handle a towing inquiry.
Ask Drew about a tow, service area, or dispatch handoff. Your production agent would use your approved rules and connected systems.
- Automate Towing
Meet Drew.
Requests and dispatch handoffs.
Talk with Drew here. This conversation does not dispatch a truck.
LIVE INDUSTRY DEMO
Talk with an agent.
Speak naturally. Your agent will ask about your business and, if you want a full demo by text, ask for your number and verbal permission.
Connecting…
This illustrative demo uses your microphone and saves a text transcript for follow-up. Please avoid sensitive details. Read our Privacy Policy.
THE SAME HELPFUL EXPERIENCE, EVERYWHERE
Call, text, or chat. Keep the context.
A production setup can connect each channel to the same approved services, service areas, and customer record.
MEET DREW
Your first answer, even when dispatch is busy.
Try the voice conversation above, or preview a text or chat reply here.
Hi Jamie, this is Drew with Northline Towing. I can help with your flatbed request in Downtown Las Vegas. Is your SUV in a safe location?
Yes, it’s in a parking lot.
Thanks. I’ll include that for dispatch. A team member will confirm availability and an ETA before a truck is assigned.
Conversation preview only. No SMS is sent from this panel.
YOUR COMMAND CENTER
One place to see the work.
Review requests, keep track of customers, and update the information your website and agent use.
Open requests3
Awaiting dispatch1
Completed today8
THE TOWING OFFER
Start with the operation you run today.
Choose a scope for one dispatch desk or a growing fleet. Final integrations, coverage, and service rules are confirmed with your team.
Dispatch Essentials
From $1,495/month
+ $3,500 starting implementation
- Branded mobile site and local service pages
- AI intake for common requests and questions
- Structured lead and callback details for dispatch
- Owner view of requests and follow-up
Dispatch Growth
From $2,995/month
+ $6,500 starting implementation
- Everything in Dispatch Essentials
- More routing and customer follow-up paths
- Connected customer history and service stages
- More detailed team reporting
Fleet Network
From $5,995/month
+ $12,000 starting implementation
- Everything in Dispatch Growth
- Multiple dispatch teams and service regions
- Approved fleet and system workflows
- Cross-team visibility and escalation rules
Checkout collects the setup fee and first month before implementation. We confirm your service area, systems, and operating rules during onboarding. Third-party fees and custom integrations may be additional.
GOOD QUESTIONS TO ASK
What would this do for my towing business?
Can Drew dispatch a truck without my team?
Only if your business chooses that workflow and the required systems, coverage rules, approvals, and fallback checks are configured. This experience keeps assignment with a dispatcher, who confirms price, availability, and ETA.
Can customers call, text, and chat with the same context?
That is the intended connected setup. We map each channel to your approved knowledge and customer record. Actual phone, SMS, and CRM connections depend on your plan and implementation.
What can my team update?
Authorized staff can update service areas, hours, service descriptions, and approved answers, and review requests and customer history. The dashboard on this page previews those controls in your browser.
Can it help my towing business get found online?
We can build crawlable service and location pages, clear service information, and a mobile request path. Visibility depends on competition, the content you approve, and search engines. Rankings and lead volume are not guaranteed.
Does it connect to my dispatch or fleet software?
We check the software you use and available integrations during onboarding. If a reliable connection is available, we define the data, approval steps, errors, and human fallback before launch. Custom integrations may require a separate quote.
How does a new customer become a repeat customer?
With permission, your team can retain service history, send requested updates, and follow up after the job. Drew can use approved customer context to avoid making someone repeat details, while confirming identity before sharing sensitive job information.
READY TO MAKE EVERY REQUEST COUNT?
Build the towing operation customers remember.
Give drivers a faster first answer and your dispatchers a clearer way to move the work.